Heat pumps are becoming an increasingly popular way to heat homes, but understanding how they work, how to get the best from them and what to do when something seems wrong can still feel overwhelming.

Energy Donkey is a platform built to change that. Whether you’re researching your first heat pump, already own one or install them for a living, it gives you access to trusted expert advice, practical guidance and smart tools designed to make heat pumps easier to understand and easier to live with.

If you’re still considering a heat pump, Energy Donkey helps you cut through the confusion with clear, industry-backed answers from leading specialists. Instead of conflicting opinions and complicated technical jargon, you get practical advice that helps you make informed decisions with confidence.

For existing heat pump owners, Energy Donkey can become even more powerful with Planet Devices’ powered Atmo; an optional device that connects to your own system. Once connected, you can see live performance data, gain personalised insights, identify potential issues before they become bigger problems and use intelligent controls and automations to help optimise how your heat pump runs.

Installers can also benefit from remote commissioning support, faster fault finding and expert technical guidance, helping reduce unnecessary site visits and significantly improving their customer and after-sales service.

What makes Energy Donkey different is that it combines industry expertise with smart technology. Instead of expecting homeowners to become heating engineers, it translates complex information into clear, practical answers that help people make better decisions.

Whether you’re choosing a heat pump, looking after one you already own or supporting customers who use them, Energy Donkey gives you the knowledge and tools to get the very best out of the set-up.

No bull. Just donkey.