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Skills and data holding back social landlords’ from digital transformation of services

Friday, 25th February 2022

The lack of both skills and quality data is holding back social housing landlords who are attempting to digitally transform their organisations and better serve residents. A new survey, commissioned by conversation-as-a-service leader Futr, has found that social landlords see... View Article

Demand remains high for Infinity rooflights

Friday, 25th February 2022

Knowsley-based toughened glass specialist, TuffX, is delighted to report a strong start to 2022 for its Infinity range, with continued high demand for its Infinity rooflight products. Since Tuffx’s launch of its Infinity range at the end of 2018, there... View Article

Homelessness is disproportionately affecting women

Friday, 25th February 2022

Sixty per cent of all homeless adults living in temporary accommodation in England are women, despite only making up 51 per cent of the general population analysis by the housing charity Shelter has found. The charity’s new report, Fobbed Off, used... View Article

West London council slated by Ombudsman over roof leak lasting six years

Friday, 25th February 2022

A series of complaint handling failures by the London Borough of Ealing led to a lengthy and frustrating delay for a resident in getting a leaking roof replaced, causing damp in her flat and impacting on her health. The leaseholder complained in... View Article

Panasonic further strengthens customer service strategy

Friday, 25th February 2022

Panasonic Heating & Cooling Solutions is continuing to invest in customer service to increase response times and improve satisfaction. Panasonic has partnered with two different support centres to strengthen service operations across Europe. The new partnerships guarantee the right service... View Article

Consultation on new tenant satisfaction measures underway

Friday, 25th February 2022

The Regulator of Social Housing is consulting on a new set of tenant satisfaction measures, as proposed in the Government’s Social Housing White Paper, but the closing date for responses is imminent. The Social Housing White Paper was published over a year ago... View Article

£200bn worth of empty homes sitting vacant across Britain

Friday, 25th February 2022

Research by a leading lettings and estate agency has found an estimated £200bn worth of property is sitting vacant across Britain’s housing market – up 2.1 per cent on the previous year alone. Barrows and Forrester analysed Government data on... View Article

Social housing trade bodies give a guarded welcome to Gove’s building safety announcement

Friday, 25th February 2022

Representative bodies from across the housing sector have warmly welcomed the Government’s plans to sort out the cladding crisis, but they have universally asked for more details and highlighted concerns about the funding of other essential fire safety works and... View Article

Tax loophole on second homes to close

Friday, 25th February 2022

Owners of second homes who abuse a tax loophole by claiming their often-empty properties are holiday lets will be forced to pay under tough new measures announced by the Government. The changes will target people who take advantage of the... View Article

Affordable homes and charity HQ set to regenerate Hemel locality

Friday, 25th February 2022

Plans have been submitted to regenerate a brownfield site in the centre of Hemel Hempstead with 56 new homes, and a purpose-built headquarters for homeless charity DENS. On behalf of Dacorum Borough Council, multi-disciplinary design practice rg+p has designed and... View Article

The ins and outs of air pollution

Friday, 25th February 2022

Paul Williams from Domus Ventilation says that indoor air pollution needs to be taken more seriously, and proposes measures for addressing it. In 2021, the UK was found guilty by the European Court of Justice of “systematically and persistently” breaching... View Article

Tap into the potential to futureproof developments against drought

Friday, 25th February 2022

With future water shortages in the UK continuing to cause concern, Martin Walker of Methven discusses the various efficient water saving technologies which are available to futureproof new homes. The UK’s shrinking water supply continues to be a major area... View Article

Addressing the skills gap crisis – Stephen Johnson, MD Quooker UK

Thursday, 24th February 2022

Throughout the pandemic and resultant lockdowns, at Quooker we have tried to support the wider industry wherever possible. During a crisis such as this, brands are faced with two choices. To shrivel up and remain inward focused, or to work... View Article

Conserving heat along with history

Thursday, 24th February 2022

Kris Bennell, Contracts Director of Associated Steel Window Services (ASWS) explains the possible options for improving the thermal performance of heritage metal windows. It is one of the ironies of metal window restoration that many of the problems encountered result... View Article

Panasonic joins Better Buildings Summit focussing on IAQ, well-being and decarbonisation

Thursday, 24th February 2022

Panasonic Heating & Cooling Solutions is taking part in the H&V News Better Buildings Summit with a panel discussion covering the importance of air quality and its impact on health, well-being, and productivity. Orlaith Gillen, Account Manager at Panasonic, will... View Article

Building genuinely affordable homes

Thursday, 24th February 2022

Patrick Mooney, housing consultant and news editor of Housing, Management and Maintenance magazine discusses why levelling up requires more genuinely affordable homes, including homes for social rent. There are approximately 24 million households in England, and a surprisingly high number... View Article

Playing our part in levelling up

Thursday, 24th February 2022

Brian Berry of the Federation of Master Builders (FMB) discusses why the government should be harnessing the power of SME housebuilders to achieve ‘levelling up.’ The industry closed out last year on a relative high with workloads doing well, despite... View Article

£21m ‘eco-efficient’ development launched on Salisbury Plain

Thursday, 24th February 2022

A prime eight-acre (3.22 Ha) site in the Wiltshire village of West Lavington has been acquired by Hayfield, intended to host 50 eco-efficient luxury homes. The plans for the £21m project will feature air source heat pumps, energy-efficient underfloor heating,... View Article