A west London Council has been found to be in breach of the regulator’s Home Standard after referring itself over a failure to provide assurance it was delivering the full range of safety measures to tenants and their homes. During... View Article

Research by the charity Independent Age has highlighted the struggles of older tenants who are reliant on benefits to pay their housing and living costs, with campaigners demanding a rent freeze to prevent an upsurge in evictions. There are 382,000... View Article

Bromley Council in south east London has agreed to pay a family £6,000 after it did not do enough to help them when they were threatened with homelessness, following a Local Government and Social Care Ombudsman investigation. The family of... View Article

The social housing ombudsman has launched a systemic investigation into noise complaints and is expected to issue a report later this year. The investigation is exploring how social landlords manage reports of noise nuisance and what drives complaints about how... View Article

A consultation is underway to see whether local people want Sefton Council’s housing licensing schemes for privately rented properties extended for a further five-years. Since March 2018, Sefton Council has had a Selective Licensing scheme for private landlords in the... View Article

Work has started on installing ground source heat pumps at two of Gravesham Borough Council’s housing developments, as part of the authority’s work towards achieving net-zero status by 2030. Boreholes are being drilled at Merston Court and Hermitage Road, in... View Article

The Housing Ombudsman plans to conduct an investigation of property maintenance  services at the country’s largest social housing landlord after issuing two severe maladministration findings within a few weeks of each other. After the second critical judgement was published Richard... View Article

The annual report on complaints made against property agents showed a slight increase in overall numbers, but a reduction in the complaints made against individual agents. The Property Redress Scheme (PRS) is operated by the Hamilton Fraser Group, owners of mydeposits, Landlord Action, Total... View Article

In just 12 months time the average private sector tenant could be paying between £800 and £1,500 more a year in rent, according to research by a rental platform specialising in affordable homes. Following a turbulent 24 months, the UK... View Article