Comment Piece: Yaron Rosenblum, co-founder and CEO of flexible office provider, Canvas Offices
As hybrid and flexible models continue to change the way we work, there’s growing awareness that the conventional office environment doesn’t suit everyone, particularly those who are neurodivergent. Conditions such as autism, ADHD, dyslexia, dyspraxia, and sensory processing disorder affect around 15 to 20 per cent of the global population, according to the National Neurodiversity Network. Individuals with neurodiversity process the world differently, often experiencing heightened sensitivity to factors such as light and noise, which are prominent in the office environment.
Earlier this year, DWP launched an expert panel to highlight what actions employers can take to promote a more inclusive workplace and we think that starts in the office environment.
Sensory stress in conventional offices
Sensory stress can be caused by environments not being designed with sensory variation in mind. Open-plan offices seem efficient in theory but can create sensory overload for many people. Constant background noise, bright fluorescent lighting, and cluttered spaces can all lead to fatigue, anxiety, and poor concentration. A study published in peer-reviewed journal, BMC Public Health, found that low-frequency noise (background noise) can negatively impact cognitive functions such as logical reasoning and data processing. This could be especially true for those already sensitive to their surroundings.
These challenges are especially pronounced for people with autism or ADHD, who may experience heightened or delayed sensory responses. Something as small as light or unpredictable noise can make it difficult to focus or feel comfortable in a space. When these situations become frequent, they can result in reduced productivity.
Why flexible workspaces need to adapt
Flexible workspace providers have a unique opportunity, and responsibility, to lead the way in creating environments that are not only accessible to, but welcoming for, neurodivergent tenants. The ability to tailor spaces to individual or team needs is already a core value of the sector.
One of the most effective strategies is creating different types of spaces for different tasks. For example, a communal breakout area can offer opportunities for social interaction, while also including quieter corners with softer lighting for concentration. Equally important are enclosed meeting rooms, offices and focus booths, which allow individuals to step away from busy areas to work in a distraction-free environment.
Inclusion is a competitive advantage
Investing in neuro inclusive design is not just ‘ethical,’ it’s good business. According to UK employment agency, Badenoch + Clark, neurodivergent people often showed greater levels of creativity, lateral thinking, a different perspective, highly specialised skills, and strict consistency than their neurotypical peers.
By creating workspaces that accommodate the full spectrum of neurological experiences, flexible office providers not only support diversity but also position themselves as forward thinking and inclusive spaces for their clientele.
Businesses increasingly prioritise wellbeing, equality, and employee experience, office space design will play a critical role in shaping company culture and performance. Flexible office providers who understand and integrate these principles will be better equipped to serve the future of work, one where everyone has the opportunity to thrive.
Supporting your team in an inclusive office space:
The hybrid working model has now been established as the new norm, and comes with a new responsibility for business owners to support their teams in more thoughtful and inclusive ways. A one size fits all office environment no longer works, particularly for neurodivergent individuals, who may face daily challenges in conventional workspaces. Flexible offices that prioritise neurodiversity are not a luxury, they are an essential element
of a modern and supportive working world. Having the opportunity to work in spaces that consider sensory sensitivities, offer choice, and provide both collaborative and quiet zones is essential.
When employees are able to work in environments that meet their needs, they are more likely to feel comfortable, valued, and productive. However, the benefits of neuro inclusive design extend beyond individual wellbeing. By creating flexible office environments where all team members can thrive, businesses can benefit from diverse perspectives, creative thinking, and unique problem-solving skills. As such, supporting staff members through comfortable and inclusive office spaces is not