The Regulator of Social Housing (RSH) has today (Tuesday 20 January) published a regulatory judgement as it is considering using its power to remove Pivotal Housing Association from the register of social housing providers.  

RSH has taken further action due to Pivotal’s persistent and long-standing failure to deliver the outcomes of the Governance and Financial Viability Standard since RSH published its findings in 2021. In April 2025 the RSH took enforcement action but Pivotal has not resolved serious regulatory concerns.  

Pivotal is a small provider of supported accommodation through leases mainly in the West Country.  It has failed to demonstrate effective governance, management of significant risks and ensure its financial viability.  These ongoing failures continue to put the social homes it owns and the quality of services it delivers at risk.   

Jonathan Walters, deputy chief executive at RSH, said: 

 “Failing to take prompt and effective action to meet the regulatory standards, and protect homes and tenants, is unacceptable.  

 “We will carefully consider any representations made by Pivotal before making a final decision but prepared to take robust action to maintain the integrity of the register and safeguard the reputation of the sector.”